I need help now
If you, or someone else, is in immediate danger, please call 000
If you're feeling suicidal, or in severe distress, you don't have to face it alone. If your symptoms suddenly get worse or you feel unsafe, please act immediately.
Crisis support services
Lifeline
Lifeline is a confidential service providing support to anyone in Australia who is feeling overwhelmed, having difficulty coping or thinking about suicide.
Suicide Call Back Service
Free 24/7 telephone counselling support if you are at risk of or affected by suicide. Delivered by trained counsellors at Lifeline.
Other 24/7 crisis support services
If you or someone you care for needs immediate assistance, you can contact these national 24/7 crisis support services.
If you need help but it's not urgent
Reaching out for help can be daunting. If you feel like you could use some support but aren't sure who to reach out to, Medicare Mental Health can point you in the right direction. Medicare Mental Health services provide free, confidential mental health and wellbeing support for anyone in Australia.
Anyone can use these services, even those who have never reached out for mental health support before. You don't need a referral or appointment.
Depending on your preferences and needs, there are different ways to access Medicare Mental Health services.
Call Medicare Mental Health
Make a free call on 1800 595 212 or request a call back from Medicare Mental Health to speak to a trained professional for advice or connection with appropriate support options that suit your needs (weekdays 8:30am-5:00pm, excluding public holidays).
Visit a Medicare Mental Health Centre
Medicare Mental Health Centres provide a welcoming place where everyone can access free and confidential mental health information, services, and supports.
Visit a Medicare Mental Health Kids Hub
Medicare Mental Health Kids Hubs provide a safe and welcoming place where children aged 0 to 12 years and their families, carers, and kin, can access free mental health and wellbeing supports and services.
Explore the Medicare Mental Health website
Go to the website to find helpful mental health information, resources, and services to support yourself or someone you care about.
If you're not ready to talk
If you're not sure where to start but don't want to speak to someone yet, you can try the Medicare Mental Health quiz to find relevant options for you.
Visit your local GP
Your local GP can help you manage your physical and mental health concerns and determine whether you are eligible for a mental health treatment plan. If you don’t have a regular GP or would like help finding a new one, you can find one through healthdirect.
Remember, you don't have to face this alone
No matter what you are going through, there is always help at hand. Whether you're in crisis or just need someone to talk to, support is available 24/7, across Australia.