When to use Medicare Mental Health Check In
If you're thinking about using Medicare Mental Health Check In, a good first step is to think about your current situation and what kind of mental health support you're looking for.
How Medicare Mental Health Check In works
Medicare Mental Health Check In offers early support for people beginning to experience mental health challenges such as ongoing stress, low mood, worry, or difficulties coping with everyday pressures.
The service offers free online programs to help you manage mild mental health challenges. These programs use a safe, evidence-based approach called Low-intensity Cognitive Behavioural Therapy (LiCBT) that has shown to be effective in helping manage symptoms and regain a sense of control.
Unlike therapy or intensive CBT, this service is structured around evidence-based resources and tools. Practitioners are there to guide you through these resources, if you want additional support.
There are currently 6 programs that you can work through with a trained practitioner. Each program focuses on practical ways to cope with common challenges and takes around 6 weeks to complete. From late May 2026, self-guided options will also be available, allowing you to work independently at your own pace.
These programs help build coping skills and self-awareness. Progress comes from trying out different activities and strategies between sessions.
Who is Medicare Mental Health Check In for?
Medicare Mental Health Check In is available to people who are 16 years and older and living in Australia.
This service is a good option if you want to build practical skills, work out strategies to manage your mental health, or take a first step toward improving your wellbeing.
It works best when you feel ready to try small, practical changes. The focus is on early intervention and prevention – helping you strengthen your mental health before concerns get worse.
You don't need a referral or diagnosis from your doctor to use the programs.
Medicare Mental Health Check In is not intended for people experiencing a mental health crisis, requiring ongoing mental health care or a formal diagnostic assessment, or needing medical treatment for severe or complex conditions.
Do you need help now?
If you need support right away, there are 24/7 services that can help. If you're feeling unsafe or overwhelmed right now, know that you're not alone, and your safety matters.
Where this service fits within the broader mental health system
Medicare Mental Health Check In is a part of a free suite of Medicare Mental Health services funded by the Australian Government that provide guidance, referral, and support for help seekers with different needs.
It's designed for mild and early-stage mental health challenges, helping people take action before problems worsen.
For some people, this service may be enough on its own. For others, it can act as a stepping stone, helping them build skills and clarity before moving on to more in-depth services and specialist support.
By offering accessible help early, Medicare Mental Health Check In plays an important role in the wider mental health ecosystem – supporting people sooner, reducing barriers to care, and helping everyone take an informed next step in their mental health journey.
Ready to take the next step?
We have helpful information and resources that you can explore before deciding if you want to access one of our programs and if so, how to access them.
