-

About the program: From problems to solutions

A proven Low-intensity Cognitive Behavioural Therapy (LiCBT) approach to help you solve problems and feel calmer and happier.

Program:
Series of stages completed online through our Medicare Mental Health Check In platform

Duration:
Spread over about 6 weeks, with an extension option if needed

Format:
Practitioner-assisted

How this program can help

Sometimes it can be difficult to find solutions to your problems, or it may feel like there are no solutions at all. This makes problems seem overwhelming, upsetting and difficult to manage, impacting your mood.

Even if you can't completely solve a problem you’re worrying about, often taking some action can help you move forward and improve how you feel.

This program guides you through a proven technique called Problem Solving that has helped many people manage everyday stressors that impact their wellbeing and mood. It provides a step-by-step way to help you work through everyday challenges and find practical solutions to things you're struggling with. It is based on established clinical guidelines.

Program outline

When problems seem overwhelming
Identifying problems
Dealing with problems – Problem Solving
Dealing with problems – Worry Time
Staying well

What's included

Story-based stages that teach core coping skills

Exercises designed to help you manage your wellbeing

Practical techniques to help break the low mood cycle

Email reminders to keep you on track

Questionnaires to help you monitor your wellbeing.

Preview of mood check questionnaire and activities on program portal dashboard

Skills you could gain

  • Identifying unhelpful thoughts and beliefs: recognising unhelpful thinking patterns that influence physical feelings, emotions and behaviour.

  • Thought restructuring/reframing: understanding the link between reduced activity and low mood and what can help break the negative cycle.

  • Emotional regulation: managing strong emotions in healthier, more effective ways.

  • Coping mechanisms: using practical techniques to help you identify which problems are within your reach and ways to take steps towards a solution.

  • Self-awareness and self-monitoring: understanding how emotions, thoughts, feelings, and actions connect.

Practitioner-assisted versus self-guided pathways

Currently, you can only do the program with assistance from a Medicare Mental Health Check In practitioner. At the end of May, a self-guided pathway will also be available. Take a look at the differences between these pathways below.

 Practitioner-assistedSelf-guided*
Program choiceDetermined with your practitionerDetermined by you
SupportCheck-ins with your practitionerFully self-directed
Who it's forMild symptoms, those wanting support with applying the skills in their day-to-day livesMild symptoms, those who would prefer to independently and gradually apply the skills in their day-to-day lives
Program choice
Practitioner-assisted
Determined with your practitioner
Self-guided*
Determined by you
Support
Practitioner-assisted
Check-ins with your practitioner
Self-guided*
Fully self-directed
Who it's for
Practitioner-assisted
Mild symptoms, those wanting support with applying the skills in their day-to-day lives
Self-guided*
Mild symptoms, those who would prefer to independently and gradually apply the skills in their day-to-day lives

* This option will only be available towards the end of May. Updates will be shared on this website as needed.

Is this for me?

This program may be right for you if you are looking for support on your wellbeing journey and want to be in control of how and when you receive that support.

This program is suitable for people who:

  • are 16 and over
  • want to try a low-intensity approach to improving their mental health.

This program is not suitable for people who:

  • are under 16
  • require help for more acute or complex mental health needs
  • are in need of urgent care.

What's next?

Find out if this service is the right fit for you by calling Medicare Mental Health.

Explore our other programs